where are hermes collection points?

Can I drop a Hermes parcel at the post office?

Can you drop off Hermes at the Post Office? No, unfortunately you can’t drop off Hermes parcels at the Post Office.

Where are Hermes distribution Centres?

Consumer delivery specialist Hermes UK has announced the opening of a new distribution center in Mill Lane, Warrington, near Manchester, on the site of the ex-Royal Mail North West Distribution Centre.

How do you pick up from Hermes?

If you’ve ordered from a retailer and know you won’t be in for a delivery you can choose to collect your order from your nearest ParcelShop, perhaps close to where you’re working. Just select the Hermes ParcelShop option at checkout, then find the ParcelShop that’s most convenient for you.

What is a Hermes drop off?

A Hermes ParcelShop is where you can send, collect and return your parcels – with all the convenience of popping to your local corner shop.

How do I speak to a real person at Hermes?

Reach customer service by calling 0330 808 5456.

Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity. Customer service is available from 8 a.m. to 6 p.m. (BST) Monday to Saturday.

How many depots does Hermes have in the UK?

Hermes UK – All of our 28 hubs and depots are choosing… | Facebook.

How many depots do Hermes have?

We assign the ‘last mile’ of the delivery process, including all subsequent services related to furniture and large-appliance deliveries, to 53 depots across Germany, Austria, Switzerland and the Netherlands. These depots are operated by independent furniture-logistics and moving companies.

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Where is Hermes regional hub UK?

Hermes, the home delivery network, has opened a new national hub at Bermuda Park in Nuneaton. The 85,000 sq ft facility is designed to enable Hermes to enhance its service offering with the introduction of a new next-day service and increased parcel tracking capability.

How long do parcel shop keep parcels?

Why use ParcelShop? Perfect for if you’re away on holiday as the ParcelShop can hold your parcels for up to 10 days. Great if you’re ordering something that needs a little bit of extra TLC.

How long does Hermes ParcelShop take?

This means that we’ve received your parcel from your sender. We’ll deliver your parcel within the agreed time, depending on the service chosen by the sender this will be, next day, 48 hours or 3 to 5 days. Your parcel is making its way through our depots to your local ParcelShop or to your local courier.

How do I use Hermes drop box?

When you get to the locker just select “send a parcel”, scan or enter the barcode on the label and a locker box will open for you to put your parcel in. Put your parcel in the box, close the door and we’ll take care of the rest! If you drop your parcel off at the locker before 12noon it’ll be collected the same day.

What is Hermes next day drop off?

Our Hermes Next Day Delivery service allows you to drop your parcel to any of 4,600* stores UK wide, and have your parcel delivered the very next working day. … If your parcel is dropped off at your Hermes Drop Shop before 12 noon it will have a greater chance of next working day delivery.

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Does Hermes have a live chat?

Domestic – UK to UK

If you have a question regarding a domestic order, you’ll need to speak to our specialised team. They are available on live chat 8am – 6pm Monday to Saturday.

How do I complain to Hermes UK?

HERMES COMPLAINTS

Having said that, Hermes takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Give the company’s customer service representatives a call at 0330 333 6556 or send them an email at [email protected]

How can I email Hermes UK?

myHermes complaints contacts
  1. Visit Customer Services.
  2. Call Customer Services on 033 0333 6556.
  3. Visit Live Chat.
  4. Email Martijn deLange (Chief Executive Officer (CEO)) on [email protected]
  5. Tweet myHermes Customer Services.