Does Hermes cover glass?
These are called non-compensation items and include china, glassware, furniture, musical instruments, TVs and monitors, passports and legal documents, jewellery over £250 in value, separate parcels strapped or taped together, and badly packaged parcels.
Do Hermes damage parcels?
We’re 100% dedicated to ensuring every parcel arrives safely, but unfortunately, a small number do become damaged or lost within our network.
Do Hermes Check parcel contents?
Check before you send
We’ll try our best – as always – to make sure anything you do send has a safe journey. Don’t forget to check the weight of your parcel as well. Items weighed incorrectly or over 15kg can incur a penalty.
Can I send a TV with Hermes?
While we can provide cover for most items there are some things (like TVs, cameras and expensive jewellery) that we can’t cover. Check our guide to non-compensation items before you send.
Can I post aftershave with Royal Mail?
Perfumes and aftershaves
(including eau de parfum and eau de toilette) Packaging guidelines: Volume per item must not exceed 150ml. No more than four items in any one parcel. Must be sent in its original retail packaging, placed in strong outer packaging and cushioned to prevent breakage.
Does Yodel deliver wine?
Yodel is one of the delivery partners for Laithwaite’s Wine, providing customers with a choice of delivery options as they take advantage of the convenience of doorstep delivery.
What happens if you miss Hermes 3 times?
Your Hermes courier will always make three attempts to deliver your parcel. After three unsuccessful delivery attempts, your parcel will be marked as Return to Sender and you’ll be reimbursed as soon as your order arrives back at our logistics centre.
How can I talk to a human at Hermes?
Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.
What happens if my Hermes parcel is overweight?
If any parcel is overweight or oversized then we’ll send the additional costs on to you and keep your parcel until we receive payment.
Does Hermes have a size limit?
You can send parcels that weigh up to 15kg and are 120cm long. We also have a maximum volume of 245cm, to calculate this yourself you just need to add together the 2 shortest dimensions and multiply this by 2. Add the length and if the number you get is less than 245 then you’re good to go.
Are parcels scanned?
In short, your parcel will be scanned at every point along its journey to confirm it has been received or dispatched (in and out of depot) until such time as it is delivered. At the point of delivery, a final scan will record details of the handover, such as the time, who received the parcel or where it was left.
Can I post chocolate to Spain?
Food items will still be allowed in as long as they are non-perishable, ambient and sealed in manufacturers’ packaging. So chocolate, sweets, biscuits, crisps, snacks and all the other goodies that go into our Gift Boxes are fine to send, although customs will occasionally inspect a parcel to check its contents.
What is the cheapest way to send a large parcel?
Parcelforce offer the cheapest way to send a 30kg parcel. Our discounted Parcelforce 48 Large service offers a cost-effective way of posting heavy items in the UK and is available as a drop-off service or a courier collection for a small extra cost.
Can I send a camera in the post?
Electronic devices sent with lithium batteries (including mobile phones, digital cameras, etc) where the battery is not connected to the device. UK – Allowed in the mail, with restrictions and packaging guidelines below: Cells or batteries that are defective or damaged are forbidden.
What happens if you send prohibited items?
Depending on the destination of your shipment, if you are shipping a Prohibited Item, the carrier may dispose the parcel at it’s own discretion. … If such items are sent via Packlink, additional charges might apply due to the shipping on this type of goods (storage, clearance on a safe deposit, etc.).
Can I send liquids in the mail?
The important thing to remember is that you are allowed to mail non-flammable, non-corrosive, non-explosive, non-odoriferous and non-hazardous liquids with the USPS. … In addition, non-hazardous creams and pastes are considered by the USPS to be liquids and can also be mailed.
Can you send a candle in the post?
Candles in containers are relatively easy to package and ship, especially if they are contained. … If, on the other hand, your candles are tealights or votive candles they will weigh very little and can be sent in smaller, lighter boxes. Candles should all be individually wrapped, ideally using tissue or wax paper.
Can I send chocolate to France from UK?
Food products
The EU’s strict phyto-sanitary rules mean that all imports of animal derived products technically come under these rules, so sending a box of chocolates by post to France is now not allowed (because of the milk). Parcels that contain banned animal products can be seized and destroyed at the border.
Can you send alcohol with DPD?
We will only take alcoholic beverages containing 24% ABV or less. Volume must not exceed 1 litre per item. No glass – plastic bottles, tins and small kegs only. UK domestic deliveries only.
Are DHL and Yodel the same company?
It was originally known as the Home Delivery Network, until it acquired the B2B and B2C operations of DHL Express UK and thereafter, rebranded itself as Yodel in May 2010. … It is privately owned by the billionaire Barclay Brothers.
Do Yodel deliver Hermes?
Spring UK, the shipping company and courier, has revealed it will be fully integrating with Hermes, Yodel and DHL Parcel UK with the aim of powering the delivery of more ecommerce merchants’ consignments.